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  1 - Meet the instructors Lorraine Wiseman and David Campbell

   2 - The Curriculum.mp4

  10 - Lessons Learned From Crisis

   46 - Closing Remarks.mp4

  2 - Crises Its Not If Its When

   11 - Data breach.mp4

   13 - Section 2 Assignment.mp4

   4 - Natural Disasters.mp4

   6 - Product Failure.mp4

   8 - Environmental.mp4

  3 - Taking stock and assessing the risk

   15 - Understanding the impact on people.mp4

   17 - Identifying red flags.mp4

   19 - Whats insurable.mp4

  4 - Business Continuity Plans

   22 - Defining the 5 steps process.mp4

   24 - Section 4 Assignment.mp4

  5 - Crisis Recognition

   26 - Who are the players.mp4

   28 - Section 5 Assignment.mp4

  6 - Crisis Containment

   30 - People First.mp4

   32 - Communicate.mp4

  7 - Crisis Management Team The Who

   34 - Tactical requirements.mp4

   36 - The Role of The Executive and Senior Management.mp4

  8 - Crisis Resolution The What

   38 - Communication actions.mp4

  9 - Mastering The Media

   41 - Who is the audience.mp4

   43 - The Interview.mp4