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  1. Introduction

   2. Course Overview.mp4

   3. Installing Apple Configurator.mp4

   3.2 Apple Configurator - Mac.html

  10. Privacy and Security for macOS

   1.1 Privacy and Security - Mac.pdf

   1.3 System Integrity Protection (SIP) - KB.html

   11. Quiz - Activation Lock and Find My on Mac.html

   3. Quiz - FileVault Encryption on Mac.html

   5. Quiz - Managing Mac Privacy Settings.html

   7. Explore the Sharing Settings on Mac.html

   9. Using Find My on Mac.mp4

  11. Using Diagnostic Tools on Mac

   1.1 Mac Diagnostics.pdf

   3. Quiz - Using Activity Monitor.html

   5. Explore Console.html

  12. Accessibility

   1.1 Apple - Discover Accessibility.html

  13. Exam Preparation

   1.1 Apple Exam Preparation Guide.html

   2. Practice Apple Device Support Exam.html

   4. Continue Your Learning.mp4

   4.2 Apple macOS and iOS System Administration - Udemy.html

  2. Mobile Device Management & Apple Services

   1.1 Intro to MDM.pdf

   3. Understanding Apple IDs.mp4

   4. Creating Personal and Managed Apple IDs.mp4

   5.1 iCloud-Continuity.pdf

   7. Passwords and Passkeys.mp4

   8. Quiz - Apple Services and Managed Devices.html

  3. Restore and Setup for iOS Devices

   1.1 Apple iOS 17 User Guide.html

   1.3 Restore and Setup for iOS Devices.pdf

   10.1 iCloud Backup Issues KB.html

   10.3 Issues Connecting iOS Devices to Mac KB.html

   11. Restoring an iPhone or iPad to Factory Settings.html

   13. iOS Recovery Mode.mp4

   15. Backup and Restore Using Apple Configurator.mp4

   17. Quiz - Using Apple Configurator for Backup and Restore.html

   3. Backup to a Mac.mp4

   5. Restoring iOS Devices to Factory Settings.mp4

   7. Using Quick Start.mp4

   9. Restore on Device.mp4

  4. Managing Network and Sharing for iOS Devices

   1.1 Network and Sharing for iOS.pdf

   11. Using AirDrop.html

   2. Quiz - Troubleshooting SIM and Cellular Data Issues.html

   4. Share Connectivity through Personal Hotspot.html

   6. Connecting to Wi-Fi Networks.mp4

   7.1 Wi-Fi Router Recommended Settings KB.html

   8. Connect to Wi-Fi with a Private Address.html

  5. Managing Apps on iOS Devices

   1.1 Managing Apps on iOS.pdf

   3. Quiz - Managing Apps on iPhone and iPad.html

  6. Privacy and Security for iOS Devices

   1.1 Privacy and Security for iOS.pdf

   11. Quiz - Activation Lock and Using Find My.html

   3. Configuring Mail, Safari, and Network Privacy.mp4

   5. Understanding App Privacy Nutrition Labels.mp4

   6. Privacy Protection Best Practices.mp4

   6.2 Lockdown Mode.html

   6.4 Turn on Private Browsing KB.html

   8. Understanding Activation Lock.mp4

   9. Using Find My.mp4

  7. Using Diagnostic Tools on iPhone and iPad

   1.1 iOS Diagnostics.pdf

  8. Setting Up and Restoring a Mac

   1.1 Apple macOS Sonoma User Guide.html

   1.3 Setting Up and Restoring a Mac.pdf

   11. Managing Login Passwords on Mac.mp4

   12. Understanding Login Keychains.mp4

   12.2 Login Keychain Prompts - KB.html

   13. Use Keychain Access to View your Login Keychain.html

   2. Using Safe Mode on Mac.mp4

   3. Using macOS Recovery Utilities.html

   5. Using Erase Assistant.mp4

   7. Erase and Restore a Mac to Factory Settings.html

   9. Quiz - Erase and Restore a Mac.html

  9. Managing Network and Sharing for macOS

   1.1 Managing Network and Sharing Mac.pdf

   3. Introduction to Wireless Diagnostics.mp4

   5. Quiz - Troubleshooting Network Connectivity on Mac.html

   7. Using AirDrop to Share Files Between Two Macs.html

  Bonus Resources.txt