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01 - Introduction
01 - The importance of incident response.mp4
5.93 MB
01 - The importance of incident response.srt
1.74 KB
02 - What you should know.mp4
3.11 MB
02 - What you should know.srt
3.03 KB
02 - 1. Incident Response
01 - What is incident response.mp4
5.82 MB
01 - What is incident response.srt
4.90 KB
02 - Defining an incident response process.mp4
4.61 MB
02 - Defining an incident response process.srt
4.40 KB
03 - Defining incident severities.mp4
7.86 MB
03 - Defining incident severities.srt
6.41 KB
04 - Incident response service level agreements.mp4
2.75 MB
04 - Incident response service level agreements.srt
2.48 KB
05 - Incident response roles and responsibilities.mp4
9.73 MB
05 - Incident response roles and responsibilities.srt
6.55 KB
03 - 2. Introduction to PagerDuty
01 - Introduction to PagerDuty.mp4
6.22 MB
01 - Introduction to PagerDuty.srt
3.99 KB
02 - Defining and managing PagerDuty services.mp4
42.12 MB
02 - Defining and managing PagerDuty services.srt
21.98 KB
03 - Creating on-call schedules and escalation policies.mp4
19.76 MB
03 - Creating on-call schedules and escalation policies.srt
9.88 KB
04 - Assigning incident roles on PagerDuty.mp4
14.31 MB
04 - Assigning incident roles on PagerDuty.srt
7.50 KB
05 - Setting up PagerDuty notification rules.mp4
12.77 MB
05 - Setting up PagerDuty notification rules.srt
6.36 KB
04 - 3. Managing Communications During Incidents
01 - Defining incident communication processes.mp4
6.74 MB
01 - Defining incident communication processes.srt
4.72 KB
02 - Setting up PagerDuty response plays for communications.mp4
16.42 MB
02 - Setting up PagerDuty response plays for communications.srt
8.82 KB
03 - Incident response and ChatOps for internal communications.mp4
24.25 MB
03 - Incident response and ChatOps for internal communications.srt
13.74 KB
04 - Stakeholder communications with PagerDuty.mp4
22.96 MB
04 - Stakeholder communications with PagerDuty.srt
12.16 KB
05 - Statuspage.io integration for external communication.mp4
22.55 MB
05 - Statuspage.io integration for external communication.srt
12.75 KB
05 - 4. Beyond the Incident Call
01 - Introduction to postmortems.mp4
26.25 MB
01 - Introduction to postmortems.srt
13.79 KB
02 - Tracking incident remediation tasks.mp4
21.32 MB
02 - Tracking incident remediation tasks.srt
10.71 KB
03 - Measuring incident performance.mp4
26.07 MB
03 - Measuring incident performance.srt
16.39 KB
04 - PagerDuty advanced reporting.mp4
22.91 MB
04 - PagerDuty advanced reporting.srt
13.21 KB
06 - Conclusion
01 - Enhancing the on-call experience.mp4
5.94 MB
01 - Enhancing the on-call experience.srt
4.95 KB
02 - Next steps.mp4
3.25 MB
02 - Next steps.srt
2.28 KB
Bonus Resources.txt
0.38 KB
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